Privacy Policy

This Privacy Policy is part of the Terms of Use and describes how Nest Home Solutions, LLC handles information collected and received from or through our websites, associated applications (including mobile apps), and other sources such as social media. This Policy does not govern the activities of entities we do not control. By accepting the Terms of Use, you agree to be bound by this Privacy Policy and consent to our use of such information as indicated herein.

Collection and Use of Personally Identifying Information

We collect and use personally identifying information you provide to us when seeking offerings or information, such as your name, address, email address, contact information (including mobile number), and details about a property you seek to sell. We use this information for our business purposes, including contacting you, evaluating and valuing properties, formulating proposed transactions, sending communications about our Terms of Use, providing transaction-related information, monitoring compliance with our Terms of Use, and offering location-based services based on your preferences. We may communicate with you via text message as outlined in the "Text Messaging" section below. We do not sell any personal information we collect about you.

Text Messaging

We may use your mobile number to send text messages for transactional purposes (e.g., property inquiries, transaction updates) or customer service-related communications, but only with your explicit consent. To opt-in, you must provide your mobile number and agree to receive text messages from us. You may opt-out at any time by replying "STOP" to any message, after which your number will be removed from our text messaging list.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted, but only for providing those services and not for marketing. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver our messages.

How Do We Share Your Information

Your personally identifying information will not be disclosed except in the following limited circumstances:

A. When Nest Home Solutions, LLC, in good faith, determines it is legally required by statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena;

B. During enforcement of our policies, Terms of Use, this Policy, the Online User Agreement, or any other agreement with us, or during disciplinary actions;

C. As expressly permitted by this Policy;

D. When Nest Home Solutions, LLC, in good faith, determines disclosure is necessary to correct false or misleading information or address activities believed to be manipulative, deceptive, or otherwise a violation of law;

E. Unless you are otherwise notified at the time we collect the data;

F. In connection with a merger, sale, acquisition, assignment, bankruptcy proceeding, reorganization, or other disposition of some or all aspects of our business or assets.

We may provide your information to organizations interested in purchasing your home, but only after obtaining your consent. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Within the last twelve (12) months, we have shared each category of personal information collected in connection with this website with service providers as set forth herein, but not for marketing purposes unless explicitly consented to by you, and never including text messaging originator opt-in data and consent except with text message service providers.

Nonpublic Personal Information

“Nonpublic Personal Information” is nonpublic information about you obtained by Nest Home Solutions, LLC. We and our advertisers may collect this from online forms, transactions with us or others, and consumer reporting agencies. We may disclose Nonpublic Personal Information, excluding mobile information and text messaging originator opt-in data and consent, to our affiliates who offer related goods and services, and to non-affiliated third parties that perform services on our behalf, such as customer service or financial institutions with whom we have joint marketing agreements. Mobile information and text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes, except with third-party aggregators and providers of text message services for delivery. We will not disclose any Nonpublic Personal Information except as permitted or required by law or as described in this Policy.

Other Information You Provide or Post

We may use information you provide to offer information and advertisements about goods and services we believe may interest you, at your election. You may provide testimonials (including a picture) and feedback about our services, which we may use to enhance our services and for public-facing marketing purposes, such as online or public display. We may incorporate information from messages, emails, or other means (excluding personally identifying information) into our materials or offerings.

Surveys and Feedback

We may contact you, or arrange for a third party to contact you through our communication channels, during and after any initial contact to inquire about your user experience, offer a survey, or request feedback. This may include disclosures to a research firm to conduct surveys via email, online, phone, or Zoom with homeowners who contacted us but did not sell their house to us. If surveys are conducted via text message, they will be sent through our own text message system, and your mobile number will not be shared with the research firm.

Accessing the Websites and Information Collection

When you access our Websites without providing personal information, we collect limited technical information, such as your IP address, and use cookies as described below. As a registered user, we collect data about your use, including homes viewed, photos viewed, pages visited, location, and preferences. We maintain your login information. Records of your use are the sole property of Nest Home Solutions, LLC, and we reserve the right to use such information for our marketing and membership endeavors.

Cookies

We use cookies (text files placed on your hard drive by a web server) to personalize and maximize your online experience. Cookies are not used to run programs or deliver viruses and are uniquely assigned to your computer, readable only by the issuing domain. We use cookies to improve the Websites and facilitate your use.

Location-Based Services

To provide location-based services, we may collect, use, and process precise location data, including your device’s real-time geographic location, using GPS, Bluetooth, IP Address, Wi-Fi hotspots, cell tower locations, and other technologies. Unless you provide consent, such data is collected anonymously and does not personally identify you. For example, your device may share its location with a service displaying properties relative to your location. Some services may require personal information with your consent.

Links

Our Websites contain links to other sites. Nest Home Solutions, LLC is not responsible for the privacy practices of those sites. We encourage you to review their privacy statements.

Protection of Information

Some areas of the Websites are secured and require unique login credentials (user ID and password). These are for your use only, strictly confidential, and must not be shared. You are responsible for their security and all activity under your credentials.

Third-Party Data Collection/Online Tracking

We use service providers like Google Analytics to understand and improve Website usage and marketing effectiveness. These providers may use cookies, your IP address, or an anonymous identifier, along with browser data and non-personal information about your visits (e.g., page views, visit times, app engagement), to improve the Websites and provide relevant advertisements. For more information or to opt-out, visit www.networkadvertising.org or www.networkadvertising.org/choices/. Google offers a browser add-on to prevent data use by Google Analytics, available here.

We do not track your activity across different websites over time beyond what’s stated herein and do not respond to browsers’ “Do Not Track” signals. Our third-party providers are not permitted to collect information from our Websites for other purposes beyond what’s described here.

Social Media; Third-Party Applications

Information collection on social media sites and applications is governed by their privacy policies. Information posted on Nest Home Solutions, LLC’s social media pages (e.g., Facebook, Twitter) is subject to those platforms’ policies. We may receive personal information from social media when you interact with us, such as basic Facebook account details (name, email, gender, birthday, city, profile picture URL) or your username from a “like” or “Tweet.” This information is treated as described in this Policy.

Children’s Privacy

We comply with laws regarding minors under 18, including the Children’s Online Privacy Protection Act. We do not collect personal information from minors under 18, who are not permitted to use the Websites without parental supervision. If we learn a minor has provided information, we will delete it promptly. Parents or guardians believing their minor has submitted information should contact us as outlined below.

Changes to This Statement

Nest Home Solutions, LLC may change this Privacy Policy at any time, with notifications posted on the Websites. We suggest reviewing changes regularly as they may affect your information.

Disclosures for Compliance with Law

Information may be disclosed as needed to comply with law, respond to valid process or subpoena, stop illegal activity or harm, protect information security, or prevent fraud, notwithstanding other provisions herein.

Maintenance of Information Collected

We may maintain collected information indefinitely or delete it at our discretion.

Security

We employ reasonable security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of your information. However, no Internet or wireless transmission is perfectly secure, and we cannot guarantee absolute security of transmitted data, which you do at your own risk.

Jurisdiction-Specific Provisions and New Laws

This Policy complies with all applicable legal requirements, including jurisdiction-specific laws in the United States such as the Utah Consumer Privacy Act (UCPA), the California Consumer Privacy Act (CCPA), and other state privacy laws that may apply based on your residency or our operations. Nest Home Solutions, LLC adjusts this Policy as needed to comply with relevant laws in the jurisdictions where we provide services. In case of conflict with legal requirements, this Policy is deemed updated to conform.

How Do We Keep Your Personal Information Secure?

We implement reasonable safeguards to protect your personal information from unauthorized access and improper use.

State Privacy Rights (If Applicable)

Depending on your state of residence and applicable laws, you may have certain rights regarding your personal information, such as:

• Access Rights: Request confirmation of whether we process your personal information and access to that data.

• Deletion Rights: Request deletion of your personal information, subject to legal exceptions.

• Portability Rights: Request a copy of your personal information in a portable format, where feasible (available in some states).

• Opt-Out Rights: Opt out of the sale of your personal information or its use for targeted advertising (where applicable).

• Correction Rights: Request correction of inaccurate personal information (available in some states, e.g., California under CCPA).

• No Discrimination: We will not discriminate against you for exercising your privacy rights.

These rights vary by state. For example, California residents may have additional rights under the CCPA, while Utah residents have rights under the UCPA. To exercise your rights, contact us as outlined below. We verify requests by matching provided information to our records and may require additional verification.

Contacting Us and Correcting Your Information

For questions or corrections, contact us at:

• Email: [email protected]

• Mail: Nest Home Solutions, LLC, 138 E 12300 S, #997, Draper, Utah 84020

• Phone: 385-469-2111

We strive to ensure information accuracy and will correct inaccuracies promptly.

© 2025 Nest Home Solutions, LLC. All rights reserved.